At Flux7, we ask every customer their motivation for DevOps adoption and a potential move to the cloud. Curious if the pundits’ thoughts on the topic resonated with our customers’ experience, we recently analyzed the answer to this question across our customer base, which consists of Fortune enterprises as well as mid-enterprises in a wide variety of industries. What we found was fascinating and informative. The majority of organizations were motivated to DevOps adoption as a result of pressure on the business from customers, competitors or other outside forces.
IT organizations who are under pressure from the business to deliver more -- whether it’s more customer value through a next-gen storefront or partner value via a new API to interface with them -- are motivated to adopt new processes and technologies that will help them meet these emerging business objectives.
After analysis, we’ve come to believe that this external pressure is a good thing. For, in cases where we see IT organizations transform for their own betterment, the business is less motivated to leverage it.
Motivating DevOps Adoption
When we examine which forces the business faces that cause it in turn to apply pressure to IT, these pressures tend to fall into one of several camps, according to our customer survey.
Not coincidentally, these pressures map directly to the seven business impacting reasons to adopt a DevOps model that we recently shared with our readers. The approach to DevOps adoption and cloud migration strategy will (and should) vary depending upon the unique pressure and goals the business is looking to achieve. (For more reading on how to approach a cloud migration, check out our white paper on the topic.)
DevOps Adoption Case Study
One Flux7 customer has taken a unique approach to solving its business pressure, an upcoming deadline, with DevOps and cloud adoption. They built a new innovation tech organization of about 100 people that reports to the CMO. The team works on next-generation apps using agile methods with DevOps and operates independent of corporate IT, who using Gartner nomenclature, operates in Mode 1. The outcome has been very fruitful and has proven to be an interesting way to start small with a focus on invest applications -- that is, applications that contribute to revenue and should be invested in.
Another customer, Rent-A-Center (RAC), wanted to move its ecommerce platform to the cloud in time for the busy holiday season as a means to differentiate its customer experience. The aim was to rollout an e-commerce platform that would support the entire online shopping workflow for RAC. As an AWS consulting firm, using advanced AWS features, we created an architecture that would scale up to meet growing demand and scale down once demand subsided. The ecommerce system saw a 42% increase, with more than nine million hits, over Black Friday without missing a beat.
In future blogs, we plan to take a more in-depth look at practical examples of how organizations are applying DevOps to modernize IT and directly address specific business challenges. Using Michael Porter’s five forces as a framework, we will start with an examination of how customer demand for an improved customer experience can result in meaningful business outcomes -- and even the potential to leapfrog the competitive set.
Until then, please take a look at these DevOps case studies of companies who have addressed a business challenge with AWS-based DevOps for IT process improvement:
- Mass Migration to AWS For Renewable Energy Leader
- AWS Case Study Research Firm Attains Secure High Performance Computing
- Enterprise Reduces AWS VPC Creation from Days to Minutes
- AWS OpsWorks for Chef Automate Migration